The Harris Consulting Group and Human Behavior Lab Presents...

Hostage Negotiation Sales 

Training For Your Team

While other trainings show you how to play the game better, Richard and Susan partnered up to teach you how to break the rules, change the game, and avoid common communication problems altogether through physical and psychological insights.

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Richard Harris

Founder at

The Harris Consulting Group

Sponsors
Susan Ibitz

Human Behavior Hacker at

Human Behavior Lab

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What you'll learn from this training

We focus on both the physical and psychological side to the negotiation process, whether your in 
person, on the phone, or on Zoom. 

Face Reading

Earning The Right to 

Ask Questions

Body Language

How Humans Make 

Decisions

Micro-Expressions

Which Questions To 

Ask & When

Powerskills

Objection Handling

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TESTIMONIALS

What people are saying about this training

"Susan Ibitz is one of the most fascinating 

individuals I have ever met, and has 

a trained skill that now has me looking at 

her perplexed. She connects, inspires and 

educates and will be an asset to you or 

your company if you just look in her 

direction"

Jeff P.

CEO

Richard was adaptable to our needs and 

our ambitious timeline. He delivered CONCRETE tools that our team was able 

to apply the DAY AFTER. We credit him 

with enabling us to create a string of breakthroughs in the days and weeks following our training.

Natalie P.

VP Sales

Hostage Negotiation Sales Training For Your Team

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