Get negotiating superpowers.
Are your buyers telling you the truth? Get into your buyers' minds and understand what they're really thinking. Richard and Susan have partnered up and combined forces to teach your team how to:
- Earn The Right to Ask Questions
- Which Questions to Ask and When
- Active Listening
- Reading Body Language
- Micro Expressions
- Facial Reading
This training is customized to your specific Ideal Customer Profile and Ideal Persona Profiles and will have 4-hour or 8-hour course available. Fill out this form and we'll reach out to you with more information.
"Susan Ibitz is one of the most fascinating individuals I have ever met, and has a trained skill that now has me looking at her perplexed. She connects, inspires and educates and will be an asset to you or your company if you just look in her direction"
Richard was adaptable to our needs and our ambitious timeline. He delivered CONCRETE tools that our team was able to apply the DAY AFTER. We credit him with enabling us to create a string of breakthroughs in the days and weeks following our training.
What are people saying about this training?
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Richard Harris brings 20+ years of sales and Saas experience to the table in his work as an advisor and consultant. His focus is on a more relaxed conversational selling style that helps people go from strangers to acquaintances to trusted business allies.
The goal of Richard's training is to get people to stop talking about what they do and get them to start talking about the pains they solve. Clients and experiences include: Gainsight, PagerDuty, Zoom, Mashery, Gurtin, TopOpps, LevelEleven, SocialChorus, OutboundEngine, and Spanning.
Richard has been named a Top 25 Inside Sales Professional by the American Association of Inside Sales for the last 3 years. As well as a Top 10 Sales Development Leader as voted by Inside Sales and Sales Hacker.
Susan's presentation on applying micro-expression and face-reading analysis to everyday sales process was one of our most enjoyable and engaging classes to date based on candidate feedback. The insight Susan shared will also benefit our candidates well beyond prospecting buyers and help them better navigate a professional setting and work relationships, which our huge value adds for individuals who may have never worked in tech or an office environment before.
Susan has helped re:work internally by accurately analyzing how we work together and giving advice on how to improve our team dynamics. For this skill, she is a big hit at our community events where she has given guests insight into their own personalities and how to apply human behavior analysis and face-reading on the fly to improve professional and personal outcomes. We would highly recommend her for any event where developing this type of skill set would be useful.
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