One cannot preach accountability without first discussing awareness.

One cannot coach the concept of accountability without first speaking to awareness. Awareness of yourself as an individual first. Understanding you are not your thoughts, you are not your feelings, you are not your emotions. You are just you. Only then can you speak as a leader to help others become self-aware. Helping them to understand they are not their thoughts, they are not their feelings or emotions. They are just themselves. Once you can understand the concept of awareness, you don’t even have to agree with this definition, just understand we must be aware. Then you can start to teach accountability. At best you can encourage people to be more accountable based on their [...]

One cannot preach accountability without first discussing awareness.2020-09-07T13:49:51+00:00

9 Steps To Hack Your Interview Process & Score More Job Offers

My wife thinks I’m crazy for saying this, but I love the sales job interview process. And no, I don’t mean interviewing candidates, I mean interviewing as a candidate. I love it so much that a close friend, Scott Leese, SVP of Sales at Qualia Labs, and I often joke about how if we could make money just by landing job interviews, we would do it full time. Landing, and of course, nailing job interviews is an invaluable life skill, and if you’ve ever had to wade through the job market, you probably know that your single greatest point of leverage is securing multiple job offers simultaneously. This puts pressure on employers to take you [...]

9 Steps To Hack Your Interview Process & Score More Job Offers2020-09-07T13:55:05+00:00

Efficiency vs. Effectiveness: The Value of Sales Training in Inside Sales

Webster’s Dictionary defines Efficiency as… Oh wait, this isn’t a graduation speech. It’s a wake-up call. Something the sales industry is in dire need of. See, in the past few years, sales organizations, have started to heed what those of us in inside sales have been saying for over a decade: THERE MUST BE A BETTER WAY! […]

Efficiency vs. Effectiveness: The Value of Sales Training in Inside Sales2020-09-07T13:55:13+00:00

Why Your Customer Success Team Needs Real Sales Training

Generally speaking, the workflow of a successful sales operation looks something like this: The Sales Development Representative (SDR) qualifies a lead and passes it to a salesperson. The salesperson contacts the lead and wins their business, then passes the new customer to the Customer Success Team. A Customer Success Representative (CSR) helps the customer with installation, support, maintenance, and increases the likelihood for long-term customer success. […]

Why Your Customer Success Team Needs Real Sales Training2020-09-07T13:56:37+00:00