NOTICE: THIS PRIVACY POLICY CONTAINS A MANDATORY ARBITRATION AGREEMENT. YOU AGREE THAT ANY CLAIMS YOU MAY HAVE AGAINST US RELATING TO THE WEBSITE OR THE SERVICES, THIS PRIVACY POLICY OR ANY TERMS AND CONDITIONS CONTAINED HEREIN MUST BE ARBITRATED, AND YOU EXPRESSLY WAIVE THE RIGHT TO (1) ASSERT CLAIMS AGAINST US IN COURT; (2) PARTICIPATE IN A REPRESENTATIVE OR CLASS ACTION; AND (3) HAVE A JURY HEAR YOUR CASE. YOU EXPRESSLY CONSENT TO HAVE ALL OF YOUR CLAIMS ARBITRATED ON AN INDIVIDUAL BASIS ONLY.

The following policy outlines how “The Harris Consulting Group” collects and uses information about visitors to this website, and by using this website you acknowledge that you consent to these practices.

This policy is updated from time to time. The latest version will always be published on this page. The modified terms will become effective at the point that they are published here. We strongly recommend that you review this policy from time to time if you are a frequent user of this site.

This website privacy policy was updated on: 6/7/22

If you have any questions about this policy, please contact us using the information at the end of this document.

What data we gather

We collect website usage data to better understand how visitors use our website. This may include information about the volume of usage, the types of information sought, and other particulars of how this website is used and accessed. We will use this information for managing the website, examining ways of improving the website or other similar objectives.

We may leverage Google Analytics, or other 3rd party tracking solutions to gather and analyze data related to how visitors find and access our site. This information is used only to manage and improve our site.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• Other information relevant to customer surveys and/or offers

If you choose to communicate with us through this website, we may collect personally identifiable information. This could include name, personal email address, company name, company email, physical address, phone number, etc. We may collect such information to help facilitate communications with you including our newsletter. In some cases, registering for a download, on-demand content, live webinars, training sessions, etc. we may provide your information to our sponsors and partners who may decide to contact you with their services. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.  You are welcome to unsubscribe at any time or contact us to discuss. We are not responsible for the privacy policy of our sponsors and partners.  

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting and e-commerce companies, fulfillment companies, payment processors and e-mail service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions.

If you provide us with any personal information or credentials, you are responsible for maintaining the confidentiality thereof on our website, and we strongly recommend that you do not disclose this information to anyone. We will never ask you for such information in any unsolicited communication. Please notify us immediately of any unauthorized use of your personal information or credentials or any other suspected breach of security. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted, or that we provide a copy to you in a portable format. If you would like to exercise this right, please contact us using the contact information at the end of this document

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also may allow site administrators to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

• Analyze our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions as described above.
• Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
• To recognize when you return to our website. We may show you relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website may issue cookies when you visit it.

Children under 13

If you are under 13 years of age, you may browse our website. You may not provide personal information to us. For example, you cannot register or make a purchase. This website is not designed or intended for children and we do not knowingly collect personally identifiable information from any children under 13.

Security

We have implemented strong physical and electronic security safeguards to prevent unauthorized disclosure or access to any information collected through our website.

To use certain aspects of our services, we may require credit or debit card account information or bank account information. By submitting such information through our website, you expressly consent to the sharing of your information with third party merchants, billing processors, and payment processors. These third parties may store your credit or debit card account information so you can use our services in the future. We do not have your complete credit or debit card account information, store your credit or debit card account information, or have direct control over or responsibility for your credit or debit card account information. While we require that such third party merchants, billing processors, and payment processors use reasonable procedures to help protect your credit or debit card information, we cannot guarantee that transmissions of your credit or debit card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

Links from our website

Our website may contain links to other websites. Please note that we have no control of websites outside of our domain. If you provide information to a website to which we link, we are not responsible for its protection or privacy.

California Privacy Rights

California Civil Code Section 1798.83 permits those customers that are California residents to request certain information regarding our disclosure of your personal information to other parties for their direct marketing purposes.  To make such a request, please send an email to  or write to us at: .

Merger, Sale or Change in Control

In the event that we are acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.

Disputes

With respect to any dispute regarding the website or this Privacy Policy, all rights and obligations and all actions concerning this Privacy Policy, shall be governed by the laws of California, as if this Privacy Policy was a contract wholly entered into and wholly performed within California. Any dispute relating in any way to your visit to the website or this Privacy Policy shall be submitted to confidential arbitration before a single neutral arbitrator in Los Angeles, California. Arbitration under this agreement shall be conducted under the rules then prevailing of American Arbitration Association (“AAA”). YOU AND THE HARRIS CONSULTING GROUP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING (“CLASS ACTION”). Further, unless both you and Harris Consulting Group agree otherwise in a signed writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.  YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THIS PRIVACY POLICY, YOU AND THE HARRIS CONSULTING GROUP ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE TERMS AND CONDITIONS SHALL BE SUBJECT TO AND GOVERNED BY THE FEDERAL ARBITRATION ACT.  Without limiting the generality of the foregoing, in the event that any party seeks public injunctive relief, such party may seek relief in a court of competent jurisdiction.  If these Class Action restrictions are ever deemed illegal or unenforceable, they shall be severed from this arbitration provision. In that event, any Class Action shall by exempted from this arbitration provision and brought in court of competent jurisdiction, in connection therewith and each of the parties consent to the sole and exclusive jurisdiction of the state and federal courts of the State of California, in Los Angeles. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.  

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us as soon as possible.