You’ve made the sale, now it’s time to focus on Customer Success. Whether its creating an onboarding process, building QBRs, or Upselling and Cross-Selling, The Harris Consulting Group can hand you the tools, support, and guidance to turn your customers into your loudest advocates.
It is the ability of your organization to make your clients wildly successful. Focusing on this outcome helps you to reduce churn and increase customer retention while also upselling and cross-selling your clientele.
It is the key to ensuring successful outcomes for customers, which results in direct success for your business by helping to reduce churn and increase customer retention. Our Customer Success Training will teach your reps how to focus on fulfilling your customer’s strategic business initiatives, while learning how to listen for upsell and cross-sell opportunities.
"Your training reminded me that everyone in the organization is selling, not just sales."
Interactive group sessions, real-world experience, and proven sales training skill sets.