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Customized B2B Sales Training

B2B Sales Training Built for Real Conversations

Help your SDRs, account executives, sales leaders, and customer success teams improve prospecting, discovery, qualification, negotiation, and closing using your buyers, your sales motion, and your real opportunities.

Available as live virtual/online or in-person training.Available live online or in person.

Schedule a Sales Training Fit Conversation

Richard Harris leading a customized B2B sales training session

Why This Training Works

Built Around the Conversations Your Team Actually Has

No canned scriptsYour sellers learn how to navigate real conversations in their own authentic voices.
Your pipeline becomes the practice fieldRole-play and real-play use your buyers, objections, opportunities, and active deals.
Managers reinforce the same behaviorsSeller and manager reinforcement keeps the work alive after the training session.
Richard leads the work from start to finishDiscovery, customization, training, and reinforcement stay consistent and accountable.

What We Do

Customized Sales Training That Sticks

The Harris Consulting Group provides customized B2B sales training created around your team’s market, buyers, language, and opportunities. Our award-winning experience includes technology, SaaS, manufacturing, professional services, financial services, healthcare, and other industries.

Humans and authenticity, not robots. There is a difference between a script and sounding scripted. Your reps learn why the strategies work and how to adapt when a real buyer takes the conversation somewhere unexpected.

Who It Is For

Sales Training for the People Responsible for Revenue

SDR and BDR teams

Earn more prospecting conversations, ask better questions, handle objections, and create better-qualified handoffs.

Account executives

Improve discovery, quantify economic impact, multi-thread opportunities, access authority, and validate a real timeline.

Founders

Turn founder intuition into a repeatable sales motion before and after building the first team. Explore founder-led sales training.

Customer success teams

Improve renewal, expansion, upsell, cross-sell, risk, and executive-alignment conversations. Explore customer success training.

Cross-functional revenue teams

Align sales, customer success, marketing, operations, and leadership around a practical common language.

What Teams Learn

Sales Skills That Match the Modern Buyer

Practical skills your team can use in real prospecting, discovery, qualification, and deal conversations.

  • How to earn the right to ask questions, which questions to ask, and when to ask them
  • Prospecting that earns a conversation instead of demanding attention
  • The Respect Contract and how to establish and maintain control
  • N.E.A.T. Selling™ discovery and qualification
  • Deeper qualification that keeps the pipeline clean
  • Improved sales forecasting accuracy
  • Multi-threading that addresses everyone involved in the decision
  • Objection handling without confrontational rebuttals
  • Pricing, negotiation, and closing conversations that reduce discounting
  • Better manager deal reviews, call reviews, and reinforcement

Ready to customize your sales training?

Build a Training Program for Your Team

What Makes It Different

Your Business Becomes the Training Material

Training is harder to forget when it uses your value propositions, use cases, prospects, customers, pipeline, objections, and real conversations. Role-play and real-play scenarios are approved by you so the work reflects what your team actually faces.

The language stays human and adaptable. People learn how to think through conversations without sounding as if they memorized someone else’s script. Learn more about our sales training philosophy.

Customization Means More Than Changing a Logo

The program can incorporate your buyer personas, outreach, discovery calls, objections, competitive situations, deal stages, manager expectations, and active opportunities.

How It Works

A Practical Path to Lasting Sales Behavior

01

Diagnose

Confirm the conversations, skills, and sales-process moments your team needs to improve.

02

Customize

Build the work around your prospects, pipeline, language, objections, personas, and industry.

03

Train and practice

Use interactive training, discussion, role-play, and real-play instead of a lecture series.

04

Reinforce

Support sellers and managers with separate reinforcement sessions, coaching, deal reviews, and call reviews.

05

Build accountability

Coach people toward confidence and self-reliance using the new skills in live deals.

06

Keep improving

Identify where the team is gaining consistency and where managers should continue coaching.

What Better Looks Like

Outcomes Worth Coaching Toward

No responsible sales training partner can promise a revenue number without understanding your team, market, pipeline, leadership, and execution. The useful question is whether the program changes the behaviors that influence revenue.

  • More relevant prospecting conversations
  • Deeper discovery in the buyer’s own words
  • Clearer economic impact
  • Earlier stakeholder access
  • A stronger, more accurate pipeline
  • More consistent manager coaching

What Clients Say

“We saw immediate and consistent implementation and impact of Richard’s training.”
Greg Holmes, Head of Sales, Zoom

“Richard is a pro. He helped us up our sales game in a big way and provided us with the tools to crush it.”
Elliot Peterson, Head of Content Development, Udemy

Read independent reviews on G2.

FAQ

Frequently Asked Questions About B2B Sales Training

What kind of sales training does The Harris Consulting Group provide?

Customized B2B sales training and reinforcement for prospecting, discovery, qualification, objection handling, pricing, negotiation, deal execution, and sales management. Programs are customized to your roles, market, buyers, and sales motion.

Is the training only for SaaS and technology companies?

No. The Harris Consulting Group has experience with technology, SaaS, manufacturing, healthcare, financial services, professional services, and other industries. The training is for B2B organizations managing complex, consultative sales across SMB, mid-market, and enterprise sales motions.

Is the training customized for our company?

Yes. The training can use your buyer personas, language, industry, sales process, objections, examples, call scenarios, and active opportunities. The Harris Consulting Group does its homework before training begins.

Who can participate in the training?

SDRs, BDRs, account executives, sales managers, founders, customer success professionals, and other revenue-team members can participate. Marketing, product marketing, and sales operations can also benefit from learning how sales conversations unfold.

What is N.E.A.T. Selling™?

N.E.A.T. Selling™ is Richard Harris’s sales discovery and qualification methodology. It stands for Need, Economic Impact, Access to Authority, and Timeline. It guides a natural buyer conversation rather than forcing sellers through a rigid script.

Can N.E.A.T. Selling work with MEDDIC, Challenger, SPIN, or another framework?

Yes. N.E.A.T. Selling complements existing frameworks by strengthening discovery, qualification, and buyer conversations. A rip-and-replace approach is not required.

Do you provide reinforcement after the training sessions?

Yes. Reinforcement is included and can involve separate sessions for sellers and managers, coaching, call reviews, deal reviews, practice, and manager participation. The cadence depends on the team and engagement.

How do we know whether the training is working?

You should hear changes in sales conversations and see them reflected in pipeline and forecasting. Useful indicators include discovery depth, stakeholder access, opportunity qualification, manager coaching consistency, and conversion patterns.

Who does the actual training?

Richard Harris personally handles the planning, training, and reinforcement sessions. Clients work directly with Richard from the first conversation through the final reinforcement session.

Why choose The Harris Consulting Group?

The Harris Consulting Group is an award-winning boutique sales training company. Richard Harris is your single point of contact through planning, training, coaching, and reinforcement, so the program stays consistent and customized.

How do we get started?

Start with a free conversation about your desired outcomes, current sales motion, industry, challenges, and goals. If Richard cannot help, he will say so and may recommend someone he knows and trusts.

Give Your Team Skills They Can
Use in the Next Conversation

Tell us where your sales motion is working, where it is breaking down, and what you want your team to do differently.

Let’s Talk About Your Sales Team

 

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