Category: Customer Success Training

woman working on a tablet with her cell phone in hand

Blog

Reducing & Rescheduling No-Shows

One of the biggest letdowns is sales aside from losing a deal is when someone no-shows for a meeting or a demo. Aside from the

Blog

Why Is Reinforcement So Important to Sales Training?

Certificate of Completion in The Harris Consulting Group’s N.E.A.T. Selling™ Online Sales Training is an investment –– in your career, yourself, your family, and ultimately

people-sitting-around-table-with-laptops

Blog

Announcing 4 Week N.E.A.T. Selling Training and Reinforcement

Ebbinghaus’ Forgetting Curve basically states that, after 30 days, someone only retains about 20% of what they’ve learned. We’ve always focused our sales training to

Blog

Why Your Customer Success Team Needs Real Sales Training

Generally speaking, the workflow of a successful sales operation looks something like this: The Sales Development Representative (SDR) qualifies a lead and passes it to