Sales training is the interaction whereby one sales person improves and increases their sales knowledge, sales skills, to improve sales performance and achieve revenue targets. It can occur via live sessions with a sales trainer, via self-education through books and knowledge sharing with peers or via on an online sales training portal or sales training platform.
If you think your team needs "Negotiation Skills" Training, you could be making the biggest mistake EVER! First, people don't define what they mean by "Negotiation Skills" when it comes to sales training. Here is how to better define it, and be careful of buzz words. At the end of negotiation training, we want the team to be better at ___, ____, and ____. (Hint: Cannot be "closing more deals") Here are some examples. I have seen when it comes to negotiation training, it often means doing a better job of qualifying and discovery. The tactics in negotiations are many times the same in qualifying: How to use open/closed-ended questions, Psychological Mirroring, Emotional Labeling, earning [...]