Surf and Sales S1E91 Way Beyond Customer Success with Nick Mehta of Gainsight

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on pinterest
Pinterest

Nick Mehta is simply a beautiful human being and he’s built that way from the inside out. This episode will prove it to you and we go way deeper than a typical Customer Succes conversation. Hear his opinions on: 
 
What it means to stop chasing bad money
How to manage the bad customer
Your employees will see every time you don’t live up to your own company values
The single thing that will your company culture
Differences in customer success community vs. the sales community
Leading from the front in cross sell sales or customer success
How do you find the executive market fit. 
Free CS Training by Gainsigh

Check out this episode!

Related Posts

S2E2 – Behind the S.A.D.N.E.S.S. Scene, Corporate Bro (aka Ross Pomerantz)

Corporate goes deep and personal sharing what makes him tick, how hard he works and tons of amazing sales ideas and stories My first deal, sold an apartment to an NBA player  Why he thinks SDRs have the toughest job around.  The misalignment in sales and marketing. Why you don’t need to worry about the money.  His best cold email opening line His best break up email Check out this episode!

Read More »

S2E3 – When and how you monetize your community with Mark Birch

Fighting for attention is the value of a community The value of monetizing your community Building a community for large scale vs a targeted micro-community How do you make a member feel special? The difference between a community and an audience. Stop just “trying to make a deal” when selling into APAC.Crafting messages to get someone’s attention in APAC Onboarding in a new gig half a world away.How I built a career for an overseas role. The APAC start-up help from AWS Check out this episode!

Read More »

S2E1 – Negotiating a higher salary with Sam McKenna

From the moment Sam starts speaking, all you want to do is listen. She is on fire in this episode and shares amazing insights around:   Fight for what you’re worth Pay Equality and how to negotiate What I love about Sales Even big great companies have rep churn Show me you know me Personalization over LinkedIn People are afraid to shoot your shot Check out this episode!

Read More »

S1E200 – Fuck yeah and thank you! Surf and Sales 2020 Year In Review

A fun look back at the 200 episodes we released for Surf and Sales. We could not have done 200 episodes if it were not for everyone who is willing to listen, our guests who came on and of course to all our sponsors this year Findem, Lead411, Perception Predict, Gong.io, and Vidyard.  Exciting news coming in 2021 Check out this episode!

Read More »

S1E199 – Understanding Channel Sales with Ed Porter

One of the best ways to grow your revenue is by implementing a channel program. Ed Porter shares it all. What are the different types of channel sales models? What are the 3 things you need to know before starting a channel program? How do you manage channel conflict? How long does it take to see revenue from your channel investments.  Check out this episode!

Read More »

S1E195 – I like to swing big with Jackie Hermes

Jackie has an amazing outlook on building a social brand. She shares what she does, how she does and what works including… Setting the course as an entrepreneur for yourself and your clients My video social strategy on LinkedIn How do I make decisions on what to post on LinkedIn? What to do with the trolls on LinkedIn Navigating impostor syndrome as you come up with pricing   Check out this episode!

Read More »