Pushpay has quickly scaled of their sales development, SDR, team to 40 reps and needed the Sales Hacker and The Harris Consulting Group to provide a comprehensive training specifically designed around inbound and outbound prospecting teams focusing specifically on cold calling and prospecting best practices. Time was divided between a classroom learning environment with real-world discussions about customer pains/challenges and the overall Pushpay solution in their own words. Additional time was given with one to one coaching for SDRs and Sales Managers via AMA (Ask Me Anything) sessions.
The Harris Consulting Group and Sales Hacker also held a specific training session on getting around and getting through the Gatekeeper. Through the training session, the SDR team was taught skills to get past the secretary or “gatekeeper” in order to speak directly with the person of interest.
Within 24 hours of the first day of training, PushPay reported a large increase in productivity and appointments set rates