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S1E147 – Land and expand model Chief Customer Officer

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Megan is fiercely competitive. Self-described as bad winner and a sore looser. But over time she’s learned to harness this energy to continually grow and build tremendous revenue teams.
What it means to have high emotional intelligence that are better than closing skills
Creating the crossfunctional collaboration of revenue and marketing teams
How do you set expansion quotas appropriately
Why variable compensation for Account Managers and Customer Success is the wrong idea.
How to personalize and contextualize
Build the round about, not an intersection
How and why to get sales to be involved in the first 30 days.

Check out this episode!

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