The success of adoption and usability by your end users (internal or external) relies on a strong input BEFORE selecting the tool. 1. At the end of implementing _____, we expect our team to be better at ____, ____ and ____. 2. We will define success as a change in the following metrics/ kpis ____, _____, and _____. 3. We hold these truths to be self-evident. 3a. Some metrics and KPIs may increase others may decrease 3b. A decrease in quantity may could lead to an improvement in quality (which is good) 3c. We have baseline metrics from which to measure against? 3d. If we do not have baseline metrics we agree that we need [...]
Originally published by UNcrushed “ON THE OUTSIDE, WHAT COULD POSSIBLY BE WRONG? YET ON THE INSIDE, EVERYTHING WAS WRONG” It was March 2001. I woke up in my bed completely paralyzed. I could barely move; tears were streaming down my face. That was my low point. That’s when I accepted my depression. I had always been depressed, I just never did anything about it. I was single and could afford to live in a 1 bedroom apartment in Pacific Heights in San Francisco with a parking garage. I was working for one of the coolest publications in San Francisco as the Director of Sales and running an inside sales team, I could get into any [...]
What if? What if you're a sales rep looking to up your skills? What if you're a sales manager who wants your team to take ownership of upping their skills? What if you want a sales training program that is both onsite and online? Well, now you can have it all. Super excited to announce the launch of our online sales training program.
One of the greatest things I’ve really grown to appreciate over the last few years has been reading. I used to hate it in most cases. For the longest time it felt like, “a chore” or “studying” and worst of all I had what I refer to as a typical Gen-X mentality of, “I already know it all.” I have since changed my tune and have read a ton of great books over the last few years. Many I discover on my own, some are recommendations from peers, and some from rock stars like Duff McKagan of GNR fame. As such here are a list of the books I read in 2018 and maybe you [...]