Women in Sales – The XX Factor with Kiasa Eriksen of Pushpay

Share on facebook
Share on twitter
Share on linkedin
Share on pinterest

Last year, the scalable, sustainable, and oh so trainable sales development representative (SDR) emerged as the sales industry’s newest darling. So as we head into the gooey center of 2016, we wanted to shine our spotlight on someone excelling in an SDR position. Fortunately, we found that someone in Kiasa Eriksen of Pushpay.

For those who don’t know, Pushpay, a New Zealand-based mobile app company, is one of the top mobile payment platforms in the faith and charities sectors. Kiasa Eriksen, just the second SDR to join the team, has helped build out the department to over 40 staff, and now manages a team of 12.

Despite only being with the company for a year and some change, Eriksen has already established herself as a sales leader and role model for future saleswomen. Her passion for the job and quick climb up the corporate ladder also peaked our interest, so we thought we’d invite her for a chat.

Q: How many years have you been in sales?

A: 1 year

Q: Can you please describe the “aha” moment when you decided you wanted to be in sales?

A: I decided I wanted to be in sales after I had already fell into it, accidentally. I have always been very good with people and figuring out their needs. Once I figured out how to fulfill those needs with what I had to offer, it came quite naturally to me.

Q: What can you tell us about the single biggest sale you ever closed ($, sales cycle, company/ industry, etc.)

A: As an SDR, our “sales” are appointments with sale opportunities. I have been off of the phones and have stepped into a leadership role for almost six months now, but before stepping into my leadership role, I held the record for most appointments created.

How did I obtain the record in the first place? Laser focus. It is really easy to get distracted in the “start-up” world of ping pong tables and free snacks, but I never let any of that get in the way of success. I didn’t let those things suck me in. I got there early and I stayed late.

Q: Which women in sales do you admire most?

A: The women that I most look up to in sales are the ones that don’t use being a woman as an excuse to be better or worse than their male counterparts. By being a woman and striving to “beat the boys,” it’s just as bad as the boys trying to “beat the girls,” and actually feeds into any possible misconceptions that women are weaker.

Q: If you could go back and give your early career-minded self advice about a career in sales, what would that be?

A: One word: Fight. Fight for your sales, fight for your voice to be heard and fight for yourself. I am not the sort of person to keep quiet and not call something out. Sometimes that is a potential sale’s bluff, and sometimes that is a broken system or process. That’s probably why I was chosen for leadership.

I’ve also been lucky enough to have been surrounded by encouraging and stimulating peers and leaders, and fighting is something I learned from them. I just wish I had figured that out even sooner.

Q: What advantages do you think women have in sales over men?

A: Strength. It is generally agreed upon that women have higher EQs (Emotional Quotient). This gives us an innate ability to empathize and figure out what others’ needs are.

Q: What advice would you give to men about working with women in sales?

A: Never ever treat them as anything less than an equal. Since moving to Pushpay, I have always been surrounded by men that have held me to the exact same standard as themselves, and it has helped me grow immensely.


Thanks for sharing your story Kiasa!

Let us know what you think of Kiasa’s story, and click here to subscribe to “Women In Sales – The XX Factor” series.

Other Women In Sales Interviews:

Social Stuff:

Follow us on Twitter: @rharris415

Follow Pushpay on Twitter: @Pushpay


Got some feedback? Care to share? Go for it! Comment! Share!

Related Posts

Prospects Hate Your BANTs on Demo Requests

When you fill out a demo request and you get a rep playing 20 questions before you see the demo, how annoyed are you? Do you then expect your own prospects to be equally happy when your sales process does the same thing? Shame on you. If someone fills out a demo request and then has to be BANTED, are you really surprised they are angry? Really?  You just lied to them straight up. Just like the fake LinkedIn requests. Just like the “Re:” in the subject line of a cold email.  Liar, liar, pants on fire.  Own it. You lied to them, accept it, change your message, or stop being “shocked”. Here’s the first

Read More »

The President’s Club in 2021

The President’s Club, the much sought after trip for top sales professionals to relax and revel in their success. In 2020, that idea looked a lot different. And now that 2020 is dragging on into 2021, it’s time to start planning what President’s Club looks like in 2021. Timing Delaying all trips until Sept 2021, often taking advantage of the Labor Day week, can be slower. Yes, they are still planning for January/February 2022 for the 2021 President’s Club to incentivize the end of the year. Incentives The idea of a salesperson, and their significant other, getting 2 trips in 4 months is very incentivizing. More companies are allowing SDRs/BDRs to go on President’s Club

Read More »

2021: The Year of the Sales Reset

2021 will be the year of the sales reset. It will be based on the following: employee retention, hiring, current pipeline, desired pipeline, conversions, and 2021 goals. Let’s dig deeper into each one: Employee Retention Everyone understands that organizations had to go through resets on headcount. What will matter most is how the folks who made the cut were treated. If organizations tried to move forward with business as usual, high pressure, not reducing goals, or other “old school” methods, the people who made the cut will probably be the first to leave for better culture elsewhere. Yup, you kept them, then treated them like crap, and now you want them to stay? The only

Read More »

Why you need a Revenue Operations Team

Last week, Scott Leese and I were working on this blog post and then had the opportunity of speaking with two revenue operations aficionados from Salesforce, Greg Gsell and William Jager for our Surf and Sales podcast.  You can find the episode link at the bottom of this post. If you are really looking to understand and execute a revenue operations team in 2021, this post and that podcast will provide critical insights into all the things you want to understand. If we’ve learned one thing in 2020, it’s a deeper understanding of the Darwinian thoughts around, “Adapt or Die”. In many cases, the evolution begins long before the primary pain really rears its ugly

Read More »

John Barrows and Harris Consulting Group Team Up to Deliver N.E.A.T Selling™ via OnDemand Platform

N.E.A.T Selling™ training, used by companies like Zoom and Google, will now be available to subscribers to the JB Sales’ “Netflix for Sales” OnDemand platform. NOVEMBER 9 2020 — JB Sales JB Sales announced today that they will be adding N.E.A.T Selling™ sales training, developed by the Harris Consulting Group, to the library of sales courses available on the training video subscription service, OnDemand. The agreement between these two companies was reached after CEOs John Barrows (JB Sales) and Richard Harris (Harris Consulting) agreed on the essential nature of ongoing sales training, particularly in light of this year’s events. “Sales professionals have to confront two different realities,” says Harris. “First, work-from-home business means reps and

Read More »

Living WFH Through The Holidays

Working from home can be a challenge any time of year, but as the holidays are approaching, Richard Harris and Scott Leese joined forces for a Surf & Sales Bonfire Sessions with Co-CEO and Co-Founder of Predictable Revenue, Aaron Ross, to discuss how we can support our employees and how we can support ourselves and our families. They discussed: Executives who are parents (both sides of life duty) Managing employees who are parents Being a working parent Coping with stress, family, and mental health Watch the recording here: Proud sponsors of this Bonfire Session include: Predictable Revenue Findem Lead411 Gong.io Perception Predict Need help navigating working from home through the holidays (or anytime)? Let’s talk!

Read More »